Affected services:

  • Outbound Calls to PSTN

Nigeria termintaion issue.

Opened on Monday 4th January 2016, last updated

Resolved — Rerouted via another carrier, tested no degraded call quality.

Posted by Neil

Identified — We have now identified a route with local carrier in Nigeria which has intermittent connectivity problems. Our engineers are working to resolve as soon as possible.

Posted by Chris

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Neil